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Frequently Asked Questions (FAQs)

Is There a Difference Between OEM Parts and Aftermarket Parts?


Yes, tower manufacturers spend years perfecting the performance of their products through research and development. OEM parts are designed to keep your tower at optimum performance and maintain your tower’s reliability.


Is There Difference Between OEM and Aftermarket Fill?


Yes, OEM fill is specifically designed for thermal performance and heat transfer to a specific tower. Meanwhile, aftermarket fill is designed to be a generic replacement that can inhibit the cooling towers performance as it is a “one-size-fits-all” product.


Can Leak Problems in the Basin Be Fixed?


Yes, RMI offers a multitude of comprehensive repairs to ensure your basin will retain its integrity for years to come.


Can RMI Cooling Towers Service My Mechanicals?


Yes, RMI is dedicated to maintaining your tower’s original performance and cooling ability.


Do You Offer Performance Upgrades?


Yes, RMI will work with the manufacturer to see if there is a solution that will benefit your cooling needs.


Can RMI Cooling Towers Clean and Maintain My Towers?


Yes, RMI offers different levels of cleaning and maintenance from a once-a-year tower cleaning to a regimented maintenance schedule to keep your tower at optimum performance.

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